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Collecting your car
When you arrive at the rental location:
- Present your drivers licence and credit card.
- Mention all additional drivers if there are any.
- Select any additional insurance required.
- The car is provided with a full tank of petrol and should be returned filled; otherwise a re-fuelling charge will apply. To save time on your return, ask about our Pre-Paid fuel Option.
- Check and sign your Rental Agreement.
- If you need maps or have questions about interesting sight-seeing, ask our staff.
- Ask the staff to give you basic information about the fuel tank, spare tires etc.
- Check the car for any existing damage and sign to confirm this. This helps us assess whether any damage occurs during your rental.
- You will then be given the keys together with a copy of the Rental Agreement - and away you go!
On the road
- Call 591 4000 for breakdown vehicles or emergency service
- Call 112 on your mobile telephone for any accident assistance required.
Returning your car There are a few things to remember when returning your rental car
- It must be returned at the agreed time, or additional rental chargesmay be incurred.
- Check with your Avis location in advance if you need to return the car outside office hours, or extend your rental.
- Return your keys to the Avis desk and have your completed rental documents handy.
- The fuel will be checked and a refuelling charge will apply unless you re-filled the tank yourself, or purchased the Pre-Paid Fuel Option.
- The vehicle will be checked for damage.>
- Finally, payment will be made, subject to a final audit. If you are using a company account, an invoice will be issued to your company.
- If the car is returned outside of office hours you can put the key in our mailbox and your invoice will be sent to you.
Mileage
The majority of rental rates offer free unlimited mileage. However, some Avis rates will include a limit of free mileage and charge for any additional mileage made thereafter. You can check this at the rental location.
Payment

When you return your car, it is at this stage that all rental charges are charged to your credit card. Payment will be made, including any additional services and charges incurred, subject to a final audit, and a remittance advice will be issued. Payment can be made using an Avis accepted credit card*.
For full Terms and Conditions of rental, please refer to the reverse of your Rental Agreement.
*Avis accepted credit cards: Visa, Euro/MasterCard, American Express, Diners Card, Avis Charge Card. We do not accept cash payments!
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